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7/19/2024 - 7:40am - Crowdstrike cybersecurity software is currently causing communications issues with Microsoft Windows users. We have confirmed that Dragon Medical One speech recognition software and it's integration with MEDENT has been directly affected by this outage. Please see the links below for a statement from Crowdstrike and status the ongoing Dragon outage.

https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/

https://status.nuancehdp.com/


6/18/2024 - 8:30 a.m. EST - MEDENT continues to work with Change Healthcare and Optum to restore both RPA and Direct (aka Vision) services. Updates on restoration activities and additional resources are available at www.unitedhealthgroup.com/changehealthcarecyberresponse. Please check the MEDENT Manual for additional information. We will continue to provide updates via MEDENT's support page, the MEDENT Manual and our eNewsletter.

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