{"id":12718,"date":"2026-04-07T09:00:00","date_gmt":"2026-04-07T13:00:00","guid":{"rendered":"https:\/\/medent.com\/connect\/?p=12718"},"modified":"2026-04-07T09:25:34","modified_gmt":"2026-04-07T13:25:34","slug":"quadrant_health","status":"publish","type":"post","link":"https:\/\/medent.com\/connect\/2026\/04\/07\/quadrant_health\/","title":{"rendered":"medent + Quadrant Health: Bringing AI to the Front Desk Without Losing the Human Touch"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12718\" class=\"elementor elementor-12718\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59736d52 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"59736d52\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fc99bf2\" data-id=\"4fc99bf2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b104d5c elementor-widget elementor-widget-text-editor\" data-id=\"1b104d5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #ffffff; font-size: 24px;\">medent + Quadrant Health: Bringing AI to the Front Desk\u2014Without Losing the Human Touch<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eaae924 elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3eaae924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d41ae94 elementor-align-center elementor-hidden-mobile elementor-widget elementor-widget-post-info\" data-id=\"6d41ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f8d716d elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tMegan Chapman\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1b68568 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tApril 7, 2026\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f2f4a59 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f2f4a59\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58db2d2b\" data-id=\"58db2d2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41ac9ee0 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"41ac9ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution.png\" class=\"attachment-full size-full wp-image-12719\" alt=\"medent Quadrant Health Front Desk Solution\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution.png 1080w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution-300x300.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution-1024x1024.png 1024w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution-150x150.png 150w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Health-Front-Desk-Solution-768x768.png 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3230ee00 elementor-widget elementor-widget-image\" data-id=\"3230ee00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1404\" height=\"816\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Front-Desk.png\" class=\"attachment-full size-full wp-image-12720\" alt=\"\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Front-Desk.png 1404w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Front-Desk-300x174.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Front-Desk-1024x595.png 1024w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/medent-Quadrant-Front-Desk-768x446.png 768w\" sizes=\"(max-width: 1404px) 100vw, 1404px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6667e59a elementor-widget elementor-widget-spacer\" data-id=\"6667e59a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a115876 elementor-widget elementor-widget-text-editor\" data-id=\"6a115876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"isSelectedEnd\"><span style=\"font-size: 18px;\"><strong>AI at the Front Desk? Here&#8217;s What It Really Looks Like<\/strong><\/span><\/h2><p data-start=\"236\" data-end=\"280\">What if your front desk never missed a call?<\/p><p data-start=\"282\" data-end=\"339\">It\u2019s a bold idea, and for many practices, a necessary one.<\/p><p data-start=\"341\" data-end=\"600\">With rising call volumes, staffing challenges, and increasing patient expectations, the traditional front desk is being pushed to its limits. That\u2019s why medent has partnered with Quadrant Health to bring an AI-powered receptionist directly into your workflow.<\/p><p data-start=\"602\" data-end=\"701\">But before you picture robotic voices and frustrating phone trees\u2026this is something very different.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d70c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d70c0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2c288a66\" data-id=\"2c288a66\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c1d99ef elementor-widget elementor-widget-text-editor\" data-id=\"c1d99ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 18px;\"><strong>A New Kind of Team Member<\/strong><\/span><\/h3><p data-start=\"744\" data-end=\"903\">In Season 2, Episode 3 of\u00a0<em data-start=\"770\" data-end=\"786\">medent minutes<\/em>, we sit down with leaders from Quadrant Health to explore what an AI receptionist actually does\u2014and what it doesn\u2019t.<\/p><p data-start=\"905\" data-end=\"934\">One of the biggest takeaways?<\/p><p data-start=\"905\" data-end=\"934\">&#8220;The big picture here is that by automating this high volume of administrative tasks, we&#8217;re not only improving practice efficiency, but also freeing up staff so they can focus on delivering exceptional patient care,&#8221; said Krishna Gorrepati, Chief Technology Office at Quadrant Health.<\/p><p data-start=\"905\" data-end=\"934\">This isn\u2019t about replacing your staff\u2014it\u2019s about giving them breathing room.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fd2fa4e\" data-id=\"5fd2fa4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e324f5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2e324f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtube.com\/playlist?list=PLzyk5JMyNwdQYrtP4h8H3GqeA2teJTFvN&#038;si=MT7OhWCyvVZElFpF\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headphones\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">medent minutes<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-102132a elementor-widget elementor-widget-text-editor\" data-id=\"102132a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"cvGsUA direction-ltr align-start para-style-body\" style=\"text-align: left;\"><em>Season 2, Episode 3<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e911235 elementor-widget elementor-widget-video\" data-id=\"e911235\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/HpBxmZUTIWE&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61ae5fd elementor-widget elementor-widget-text-editor\" data-id=\"61ae5fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"cvGsUA direction-ltr align-start para-style-body\" style=\"text-align: left;\"><em>Also available on <a href=\"https:\/\/open.spotify.com\/show\/09LM5tddU1KKtZA3NGtaXn?si=uUV82IocRA-aqKxXH8T60Q\">Spotify<\/a>.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-21c7003 elementor-widget elementor-widget-text-editor\" data-id=\"21c7003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"isSelectedEnd\"><span style=\"font-size: 18px;\"><strong>Why the Front Desk Is Feeling the Strain<\/strong><\/span><\/h3><p data-start=\"236\" data-end=\"280\">If you\u2019ve ever worked a Monday morning at a practice, you already know the pressure.<\/p><p data-start=\"236\" data-end=\"280\">&#8220;Most clinics simply don&#8217;t have enough people to handle their peak days,&#8221; Gorrepati said. &#8220;So the team has to balance giving great service to the patient they&#8217;re currently talking to without sacrificing the experience for the patients sitting in the phone queue.&#8221;<\/p><p data-start=\"236\" data-end=\"280\">Now multiply that by hundreds of calls a day and it\u2019s easy to see why missed calls (and missed opportunities) happen.<\/p><h3 data-start=\"236\" data-end=\"280\"><strong><span style=\"font-size: 18px;\">Not Your Typical &#8220;Robo Call&#8221; Experience<\/span><\/strong><\/h3><p data-start=\"236\" data-end=\"280\">Forget everything you think you know about automated phone systems.<\/p><p data-start=\"236\" data-end=\"280\">\u201cWe&#8217;ve actually created an AI voice agent that sounds natural, understands the context and really carries on a real conversation,&#8221; said Hayes Milani, VP of Sales at Quadrant Health. &#8220;It\u2019s a very different experience than what we&#8217;re used to.\u201d<\/p><p data-start=\"236\" data-end=\"280\">From scheduling appointments to capturing patient requests, this AI is designed to engage, not frustrate.<\/p><h3 data-start=\"236\" data-end=\"280\"><strong><span style=\"font-size: 18px;\">So&#8230;Where Do Humans Fit In?<\/span><\/strong><\/h3><p data-start=\"2319\" data-end=\"2365\">Right where they belong: at the center of care.<\/p><p data-start=\"2367\" data-end=\"2454\">The AI agent doesn\u2019t make clinical decisions. It doesn\u2019t replace your team. It supports them.<\/p><p data-start=\"2367\" data-end=\"2454\">&#8220;Alice is just like another employee&#8230;another member of your team,&#8221; said Sarah Riester, Project Manager at medent. &#8220;Calls that Alice takes are going to be created as triages in medent just like if a human staff member had taken the call.&#8221;<\/p><p data-start=\"2367\" data-end=\"2454\">And the best part? It fits right into existing workflows. No overhaul required.<\/p><p data-start=\"2367\" data-end=\"2454\">&#8220;Our goal with the AI receptionist is not to change what you&#8217;re currently doing,&#8221; Riester said. &#8220;The last thing we want to do is add more work to training your existing staff. So addressing anything that comes in from [Alice] works right into whatever current workflows you&#8217;re using.&#8221;<\/p><h4 data-start=\"2367\" data-end=\"2454\"><strong><span style=\"font-size: 18px;\">Don&#8217;t Miss the Full Episode<\/span><\/strong><\/h4><p data-start=\"2367\" data-end=\"2454\">Curious how it all works in real practices? Tune in to learn:<\/p><p style=\"padding-left: 40px;\">How AI receptionists handle high call volumes<\/p><p style=\"padding-left: 40px;\">What patients actually experience on the phone<\/p><p style=\"padding-left: 40px;\">How practices can adopt AI without disrupting staff<\/p><p style=\"padding-left: 40px;\">Why this technology is gaining momentum now<\/p><p>Watch the full episode above or listen on <a href=\"https:\/\/open.spotify.com\/show\/09LM5tddU1KKtZA3NGtaXn?si=uUV82IocRA-aqKxXH8T60Q\">Spotify<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-756e8a3 elementor-widget elementor-widget-spacer\" data-id=\"756e8a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e33fb04 elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box\" data-id=\"6e33fb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/cropped-Megan_Chapman-e1774364208116-300x300.png\" alt=\"Author picture\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\tMegan Chapman is the Director of Marketing &amp; Communications at medent. A former producer for NBC, TODAY, and MSNBC, she brings award-winning journalism experience to storytelling in healthcare technology, EHR software, and practice management. Megan has been with medent since 2018 and is passionate about helping clients simplify and understand EHR workflows so their practices can thrive.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13fc66bc elementor-widget elementor-widget-spacer\" data-id=\"13fc66bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-567b558e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"567b558e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container 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\u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>medent + Quadrant Health: Bringing AI to the Front Desk\u2014Without Losing the Human Touch AI at the Front Desk? Here&#8217;s What It Really Looks Like<\/p>\n","protected":false},"author":3,"featured_media":12719,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-12718","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bring AI to the Front Desk Without Losing the Human Touch<\/title>\n<meta name=\"description\" content=\"medent and Quadrant Health have launched an AI-powered receptionist solution, designed to support staff and streamline workflows.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medent.com\/connect\/2026\/04\/07\/quadrant_health\/\" \/>\n<meta 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