{"id":13549,"date":"2026-09-17T10:30:05","date_gmt":"2026-09-17T14:30:05","guid":{"rendered":"https:\/\/medent.com\/connect\/?p=13549"},"modified":"2026-09-17T11:28:19","modified_gmt":"2026-09-17T15:28:19","slug":"flu-season","status":"publish","type":"post","link":"https:\/\/medent.com\/connect\/2026\/09\/17\/flu-season\/","title":{"rendered":"Master Flu Season with medent&#8217;s Coding Tools &amp; Reports"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13549\" class=\"elementor elementor-13549\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e969c9d elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2e969c9d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-385d7bd9\" data-id=\"385d7bd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5bec4e1d elementor-widget elementor-widget-text-editor\" data-id=\"5bec4e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #ffffff; font-size: 24px;\">Master Flu Season with medent&#8217;s Coding Tools &amp; Reports<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6710a7f2 elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6710a7f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22af1090 elementor-align-center elementor-hidden-mobile elementor-widget elementor-widget-post-info\" data-id=\"22af1090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f8d716d elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tMegan Chapman\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1b68568 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tSeptember 17, 2026\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f21b9a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f21b9a0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7463559\" data-id=\"7463559\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52df5f26 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"52df5f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"999\" height=\"794\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-Prep.png\" class=\"attachment-full size-full wp-image-13550\" alt=\"\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-Prep.png 999w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-Prep-300x238.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-Prep-768x610.png 768w\" sizes=\"(max-width: 999px) 100vw, 999px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70cddcfb elementor-widget elementor-widget-image\" data-id=\"70cddcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"866\" height=\"502\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-medent.png\" class=\"attachment-full size-full wp-image-13552\" alt=\"\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-medent.png 866w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-medent-300x174.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-medent-768x445.png 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1da5c0a7 elementor-widget elementor-widget-spacer\" data-id=\"1da5c0a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e3a0c15 elementor-widget elementor-widget-text-editor\" data-id=\"1e3a0c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Flu season is already in full swing, which means your practice is likely already identifying patients, administering vaccines, documenting immunizations and managing outreach.<\/p><p>But is your flu season workflow working as efficiently as it could be?<\/p><p>Now is a good time to check your setup, fine-tune your process and make sure you&#8217;re taking advantage of the tools available in medent. From identifying patients who are still due for their flu shot to coding correctly, troubleshooting common issues and following up with patients, a few workflow checks can help keep your team on track throughout the season.\u00a0<\/p><p>Use these four steps to make sure your flu season workflow is set up for success.<\/p><h3><span style=\"font-size: 18px;\"><strong>Step 1: Identify Who&#8217;s Due<\/strong><\/span><\/h3><p data-start=\"1505\" data-end=\"1762\">Every August 1st, medent&#8217;s <strong>Due for Imm Influenza This Season<\/strong>\u00a0structured DM\/HM report updates for the new flu season. It automatically finds patients 6 months and older who have not received or refused an influenza shot during the current season.<\/p><p data-start=\"1505\" data-end=\"1762\">Early identification allows you to act before the season peaks, reducing missed opportunities.\u00a0<\/p><p data-start=\"2061\" data-end=\"2178\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4a1.svg\" alt=\"\ud83d\udca1\" \/>\u00a0<strong data-start=\"2064\" data-end=\"2076\">Pro Tip:<\/strong><br data-start=\"2076\" data-end=\"2079\" \/>Run the DM\/HM report regularly throughout flu season to keep your outreach list fresh and accurate.<\/p><h3 data-start=\"2185\" data-end=\"2217\"><span style=\"font-size: 14pt;\"><strong>Step 2: Code It Correctly<\/strong><\/span><\/h3><p data-start=\"2219\" data-end=\"2371\">Accurate coding ensures your flu shots are properly documented and billed, which means you get paid promptly and can track compliance rates accurately.<\/p><p data-start=\"2219\" data-end=\"2371\">In medent, you&#8217;ll want to:<\/p><p style=\"padding-left: 40px;\">1.\u00a0 Reactivate Your CPT Code<\/p><p style=\"padding-left: 40px;\">2.\u00a0 Add Related Admin Codes<\/p><p style=\"padding-left: 40px;\">3.\u00a0 Link Codes to the Proper Series<\/p><p style=\"padding-left: 40px;\">4.\u00a0 Set Your NDC Codes<\/p><p style=\"padding-left: 40px;\">5.\u00a0 Set Your Lot Numbers<\/p><p>Overwhelmed? We&#8217;ve got step-by-step instructions to help you.<\/p><p data-start=\"2702\" data-end=\"2721\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4c4.svg\" alt=\"\ud83d\udcc4\" \/>\u00a0<strong data-start=\"2705\" data-end=\"2719\">Resource:\u00a0<\/strong><a style=\"font-size: 16px;\" href=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Flu-Season-How-to-Code-with-medent.pdf\"><em data-start=\"2724\" data-end=\"2750\">Flu Season \u2013 How to Code<\/em><\/a><\/p><h3 data-start=\"2801\" data-end=\"2833\"><span style=\"font-size: 14pt;\"><strong data-start=\"2804\" data-end=\"2833\">Step 3: Troubleshoot Common Issues<\/strong><\/span><\/h3><p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Even with proper setup, issues can arise. We\u2019ve got guides to help you address common problems like:<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Missing CPT Codes in eBill<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Duplicate Immunization Records or eBills<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">NDC Not Sending on Claim<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Uncertainty About Patient\u2019s Immunization History<\/span><\/li><\/ul><\/li><\/ul><p data-start=\"2702\" data-end=\"2721\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4c4.svg\" alt=\"\ud83d\udcc4\" \/>\u00a0<strong data-start=\"2705\" data-end=\"2719\">Resource: <\/strong><a href=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/02\/Flu-Troubleshooting.pdf\"><em data-start=\"2765\" data-end=\"2786\">Flu Troubleshooting Guide<\/em><\/a><\/p><h3><span style=\"font-size: 14pt;\"><strong>Step 4: Track &amp; Follow-Up<\/strong><\/span><\/h3><p data-start=\"2835\" data-end=\"3075\">Tracking who has and hasn&#8217;t gotten a flu shot is essential for internal quality metrics, but it&#8217;s also an opportunity for outreach.<\/p><p data-start=\"2835\" data-end=\"3075\">Remember that structured DM\/HM report? You can use it to generate DM\/Broadcast Reminders for patients who are due for their flu vaccine.<\/p><p data-start=\"2835\" data-end=\"3075\">Here&#8217;s how the interface works:<\/p><p style=\"padding-left: 40px;\" data-start=\"3572\" data-end=\"3671\"><strong data-start=\"3572\" data-end=\"3604\">1.\u00a0 Enable DM Reminders &amp; Choose Your Channels. <\/strong>The interface allows you to send a call, text, email, or any combination therein to each patient on the report. When the report is run, the reminders will send automatically based on the patient&#8217;s most preferred preference in their HIPAA.\u00a0<\/p><p style=\"padding-left: 40px;\" data-start=\"3740\" data-end=\"3836\"><strong data-start=\"3740\" data-end=\"3764\">2.\u00a0 Schedule &amp; Customize<\/strong>. Pick when these reminders should go out and tailor the message for each channel. You can also create exceptions to exclude certain patients from receiving reminders.\u00a0<\/p><p style=\"padding-left: 40px;\" data-start=\"3740\" data-end=\"3836\"><strong data-start=\"3484\" data-end=\"3506\">3.\u00a0 Run the DM\/HM Report with Directlink.<\/strong> Once you&#8217;ve set up the interface, running the report will automatically create a todo\/triage for each patient while generating a broadcast message for any patient that does not meet an exception reason.\u00a0<\/p><h3 data-start=\"4312\" data-end=\"4334\"><span style=\"font-size: 18px;\"><strong data-start=\"4315\" data-end=\"4334\">The Bottom Line<\/strong><\/span><\/h3><p data-start=\"4336\" data-end=\"4626\">Flu season success isn\u2019t about luck, it\u2019s about having the right systems in place.<\/p><p data-start=\"4336\" data-end=\"4626\">With medent&#8217;s DM\/HM reporting, coding support, tracking tools and Directlink broadcast reminders, you can increase vaccination rates, improve patient health outcomes and reduce seasonal workload stress.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e2d25c elementor-widget elementor-widget-spacer\" data-id=\"64e2d25c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65c0f90e elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box\" data-id=\"65c0f90e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/cropped-Megan_Chapman-e1774364208116-300x300.png\" alt=\"Author picture\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\tMegan Chapman is the Director of Marketing &amp; Communications at medent. A former producer for NBC, TODAY, and MSNBC, she brings award-winning journalism experience to storytelling in healthcare technology, EHR software, and practice management. Megan has been with medent since 2018 and is passionate about helping clients simplify and understand EHR workflows so their practices can thrive.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ceb836c elementor-widget elementor-widget-spacer\" data-id=\"6ceb836c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1c53b88e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c53b88e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3fcf9d10\" data-id=\"3fcf9d10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-201e49c1 elementor-widget elementor-widget-heading\" data-id=\"201e49c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Share This Post<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d14fc28\" data-id=\"1d14fc28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap 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Use these four steps to make sure your flu season workflow is set up for success.<\/p>\n","protected":false},"author":3,"featured_media":13550,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-13549","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Master Flu Season with medent&#039;s Coding Tools &amp; Reports<\/title>\n<meta name=\"description\" content=\"medent offers comprehensive tools to help practices administer and code vaccines efficiently and accurately. 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