{"id":13596,"date":"2026-09-28T18:00:00","date_gmt":"2026-09-28T22:00:00","guid":{"rendered":"https:\/\/medent.com\/connect\/?p=13596"},"modified":"2026-09-28T13:18:26","modified_gmt":"2026-09-28T17:18:26","slug":"power-of-patient-engagement","status":"publish","type":"post","link":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/","title":{"rendered":"The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13596\" class=\"elementor elementor-13596\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16fa4505 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"16fa4505\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c58ab45\" data-id=\"5c58ab45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27bfc3d7 elementor-widget elementor-widget-text-editor\" data-id=\"27bfc3d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #ffffff; font-size: 24px;\">The Power of Patient Engagement: W<\/span><span style=\"color: #ffffff; font-size: 24px;\">hat Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e981457 elementor-hidden-mobile elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2e981457\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b129dd5 elementor-align-center elementor-hidden-mobile elementor-widget elementor-widget-post-info\" data-id=\"4b129dd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f8d716d elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tChristine Frandsen, RevSpring Product Director\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1b68568 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-tags\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tSeptember 24, 2026\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59d91ecf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59d91ecf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2073db29\" data-id=\"2073db29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43062c4d elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"43062c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"999\" height=\"794\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png\" class=\"attachment-full size-full wp-image-13597\" alt=\"\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png 999w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog-300x238.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog-768x610.png 768w\" sizes=\"(max-width: 999px) 100vw, 999px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa1208 elementor-widget elementor-widget-image\" data-id=\"eaa1208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"864\" height=\"502\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Patient-Engagement.png\" class=\"attachment-full size-full wp-image-13599\" alt=\"\" srcset=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Patient-Engagement.png 864w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Patient-Engagement-300x174.png 300w, https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Patient-Engagement-768x446.png 768w\" sizes=\"(max-width: 864px) 100vw, 864px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f39aa5 elementor-widget elementor-widget-spacer\" data-id=\"50f39aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b275206 elementor-widget elementor-widget-text-editor\" data-id=\"b275206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Think about the last time you booked a flight, tracked a delivery, or paid a bill online. Chances are it took two minutes, used plain language and met you on whatever channel you already had open. Patients now expect that same experience from their healthcare providers, and when the pre-care journey doesn&#8217;t measure up, the gap shows up as missed appointments, confused patients and lost trust.<\/p><p>That gap is exactly why medent&#8217;s partner, RevSpring, works with healthcare providers on the strategies behind trust-building, activation and pre-care communication.<\/p><h3><span style=\"font-size: 14pt;\"><strong>Trust Starts Long Before the Appointment<\/strong><\/span><\/h3><p>Patient engagement isn&#8217;t a nice-to-have layered on top of care. It&#8217;s the foundation the rest of the pre-care journey is built on. Communicating with patients on their own terms, the right channel, tone and timing, is what actually moves someone from a passive recipient of a reminder to an active participant in their own care.<\/p><p>That shift matters because trust isn&#8217;t built in the exam room alone. It&#8217;s built in every text, call and portal message that comes before it. A patient who feels informed and respected before their appointment is far more likely to show up, follow through and stay engaged in their own care over time.<\/p><h3><strong><span style=\"font-size: 14pt;\">The Hidden Cost of a No-Show<\/span><\/strong><\/h3><p>It&#8217;s tempting to write off a missed appointment as a scheduling inconvenience. In reality, the cost runs much deeper: lost revenue, disrupted care plans, and a ripple effect on staff time and downstream financial outcomes. A single no-show doesn&#8217;t just leave a slot empty. It can delay a diagnosis, push a chronic condition further out of control, and add hours of rework for staff trying to fill the gap.<\/p><p>The good news is that show rates are rarely just a communication problem to patch with more reminders. They&#8217;re an engagement problem, and engagement problems respond to better, more personalized outreach: the right message, at the right time, through the channel a patient actually uses.<\/p><h3><span style=\"font-size: 14pt;\"><strong>Patients Expect Healthcare to Catch Up<\/strong><\/span><\/h3><p>Patients&#8217; expectations are shaped almost entirely outside of healthcare. Retail, banking and everyday consumer apps have trained people to expect convenience, speed and self-service. They can track a package in real time, get a plain-language explanation of a bank fee, or reschedule a reservation in a few taps. Then they walk into a healthcare experience that often still runs on paper forms and one-size-fits-all reminders.<\/p><p>Closing that gap doesn&#8217;t mean healthcare needs to become a retail experience. It means recognizing that patients now measure every interaction, healthcare included, against the best interaction they&#8217;ve had recently. Healthcare providers that meet patients where their expectations already are see the payoff in stronger engagement and fewer breakdowns in the pre-care process.<\/p><h3><span style=\"font-size: 14pt;\"><strong>Where AI Fits In (Without Losing the Human Touch)<\/strong><\/span><\/h3><p>AI is everywhere in healthcare conversations right now, and it&#8217;s tempting to treat it as a future-facing topic disconnected from today&#8217;s engagement challenges. In practice, some of the most useful applications are much more grounded: using AI to give patients, and the staff supporting them, clearer context around something as ordinary as a bill or a cost estimate.<\/p><p>That kind of clarity changes the experience on both sides. Staff spend less time re-explaining the same charge, and patients get an answer that actually makes sense to them. The goal isn&#8217;t to replace the relationship between a healthcare provider and its patients. Used well, AI simply makes that relationship easier to maintain at scale, so the human connection stays focused on where it matters most.<\/p><h3><span style=\"font-size: 14pt;\"><strong>This Is Already Playing Out in the medent Ecosystem<\/strong><\/span><\/h3><p>None of this is theoretical. RevSpring and medent have worked together for more than a decade, and that partnership is built around exactly the kind of engagement described above: interactive communication that follows the patient through the entire journey, from the first appointment confirmation, to securely delivering lab results, to gathering feedback after the visit.<\/p><p>That shows up in a range of tools built directly into the medent workflow. It starts with tools that walk patients through the estimated cost of their care before the visit. Automated appointment reminders come next, reaching patients by phone, text or email and adjusting based on how they respond. When the patient arrives, digital check-in takes over. It handles co-payment processing and helps front-office staff manage the day&#8217;s queue with less friction. After the visit, lab results can be delivered automatically and routed based on outcome, cutting down on the calls that tie up front-desk staff. Clear, branded statements and eStatements close the loop.<\/p><p>RevSpring is also continuing to expand what it brings to medent customers, including enhancements planned through its Talksoft patient messaging platform, so that this kind of engagement keeps deepening across the pre-care journey rather than staying static.<\/p><h3><span style=\"font-size: 14pt;\"><strong>The Takeaway<\/strong><\/span><\/h3><p>Patient engagement, done well, touches every part of the pre-care journey: building trust before the appointment, closing the gap that leads to no-shows, meeting patients where their expectations already are, and using tools like AI to add clarity rather than complexity. Healthcare providers that treat engagement as core to the patient experience, not an afterthought, are the ones that see it show up in stronger show rates, better outcomes and more trust over time.<\/p><p>To see how RevSpring&#8217;s patient engagement tools work within the medent platform, visit <a href=\"https:\/\/medent.com\/connect\/revspring\/\">medent.com\/connect\/revspring<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-78a6c1c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78a6c1c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-403df637\" data-id=\"403df637\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5578301 elementor-widget elementor-widget-text-editor\" data-id=\"5578301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-pm-slice=\"1 1 []\"><span style=\"font-size: 12pt;\"><strong>Tune in to hear more about patient engagement.<\/strong><\/span><\/h4><p data-pm-slice=\"1 1 []\">Hear from Christine Frandsen of RevSpring as we explore how better communication can build trust, reduce no-shows and create a more connected patient experience before, during and after the visit.<\/p><p><span style=\"font-size: 16px;\"><em>Also available on\u00a0<\/em><\/span><i><a href=\"https:\/\/open.spotify.com\/episode\/22zBS4kNtTh3pQvCcPiwcV?si=sA8wW99RRWKqSe1m5I4odQ\" target=\"_blank\" rel=\"noopener\">Spotify<\/a><span style=\"font-size: 16px;\">.<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c566067 elementor-widget elementor-widget-spacer\" data-id=\"2c566067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-744a79db\" data-id=\"744a79db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3545e488 elementor-widget elementor-widget-video\" data-id=\"3545e488\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/TKunWT9Yoss&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ef987e elementor-widget elementor-widget-spacer\" data-id=\"2ef987e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ba31b1d elementor-widget elementor-widget-author-box\" data-id=\"1ba31b1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/Christine-Frandsen-Headshot-4x5-1-240x300.png\" alt=\"Picture of John Doe\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tJohn Doe\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t<p>Christine Frandsen is Product Director, Patient Engagement at RevSpring, medent's patient engagement and communications partner, where she focuses on the strategies healthcare providers use to build trust, drive activation and improve outcomes across the pre-care journey.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3572fed2 elementor-widget elementor-widget-spacer\" data-id=\"3572fed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-603931aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"603931aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6915b132\" data-id=\"6915b132\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3730e6ec elementor-widget elementor-widget-heading\" data-id=\"3730e6ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Share This Post<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7900b141\" data-id=\"7900b141\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d969a01 elementor-share-buttons--view-icon elementor-share-buttons--skin-flat elementor-share-buttons--color-custom elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"5d969a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share on email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-34f24c41 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"34f24c41\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-45adf99c\" data-id=\"45adf99c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a1651ba elementor-widget elementor-widget-heading\" data-id=\"5a1651ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Subscribe To Our Newsletter<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a6f1a0a elementor-widget elementor-widget-heading\" data-id=\"1a6f1a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Get updates and learn from the best.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c85fb48 elementor-widget elementor-widget-spacer\" data-id=\"3c85fb48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2967fdbf elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2967fdbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/medentcommunications.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SUBSCRIBE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-30749bcc elementor-widget elementor-widget-heading\" data-id=\"30749bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">More To Explore<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e1c47fe elementor-posts--align-center elementor-grid-tablet-3 elementor-posts--thumbnail-none elementor-grid-3 elementor-grid-mobile-1 elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"1e1c47fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;30&quot;,&quot;sizes&quot;:[]},&quot;cards_columns_tablet&quot;:&quot;3&quot;,&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13596 post type-post status-publish format-standard has-post-thumbnail hentry category-partnership\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/\" >\n\t\t\t\tThe Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/\" aria-label=\"Read more about The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13549 post type-post status-publish format-standard has-post-thumbnail hentry category-features\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/medent.com\/connect\/2026\/09\/17\/flu-season\/\" >\n\t\t\t\tMaster Flu Season with medent&#8217;s Coding Tools &amp; Reports\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/medent.com\/connect\/2026\/09\/17\/flu-season\/\" aria-label=\"Read more about Master Flu Season with medent&#8217;s Coding Tools &amp; Reports\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13529 post type-post status-publish format-standard has-post-thumbnail hentry category-features\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/medent.com\/connect\/2026\/09\/14\/marble-valley-healthworks-finds-long-term-success-with-medent\/\" >\n\t\t\t\tMarble Valley Healthworks Finds Long-Term Success with medent\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/medent.com\/connect\/2026\/09\/14\/marble-valley-healthworks-finds-long-term-success-with-medent\/\" aria-label=\"Read more about Marble Valley Healthworks Finds Long-Term Success with medent\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner Think about the last time you<\/p>\n","protected":false},"author":3,"featured_media":13597,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-13596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partnership"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Providers Can Learn From How Patients Bank, Shop and Order Dinner<\/title>\n<meta name=\"description\" content=\"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Providers Can Learn From How Patients Bank, Shop and Order Dinner\" \/>\n<meta property=\"og:description\" content=\"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"medent\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-28T22:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png\" \/>\n\t<meta property=\"og:image:width\" content=\"999\" \/>\n\t<meta property=\"og:image:height\" content=\"794\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Megan Chapman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/\"},\"author\":{\"name\":\"Megan Chapman\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#\\\/schema\\\/person\\\/1f7c7c969dd98a6b5aeeb355e0c408f0\"},\"headline\":\"The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner\",\"datePublished\":\"2026-09-28T22:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/\"},\"wordCount\":996,\"publisher\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RevSpring-Blog.png\",\"articleSection\":[\"Partnership\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/\",\"name\":\"What Providers Can Learn From How Patients Bank, Shop and Order Dinner\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RevSpring-Blog.png\",\"datePublished\":\"2026-09-28T22:00:00+00:00\",\"description\":\"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RevSpring-Blog.png\",\"contentUrl\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/RevSpring-Blog.png\",\"width\":999,\"height\":794},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/2026\\\/09\\\/28\\\/power-of-patient-engagement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/medent.com\\\/connect\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#website\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/\",\"name\":\"medent\",\"description\":\"EHR, Practice Management, Patient Engagement Solution\",\"publisher\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/medent.com\\\/connect\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#organization\",\"name\":\"MEDENT EMR\\\/EHR\",\"alternateName\":\"MEDENT\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/login_banner.png\",\"contentUrl\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2020\\\/06\\\/login_banner.png\",\"width\":440,\"height\":112,\"caption\":\"MEDENT EMR\\\/EHR\"},\"image\":{\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/#\\\/schema\\\/person\\\/1f7c7c969dd98a6b5aeeb355e0c408f0\",\"name\":\"Megan Chapman\",\"pronouns\":\"She\\\/Her\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-Megan_Chapman-e1774364208116-96x96.png\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-Megan_Chapman-e1774364208116-96x96.png\",\"contentUrl\":\"https:\\\/\\\/medent.com\\\/connect\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-Megan_Chapman-e1774364208116-96x96.png\",\"caption\":\"Megan Chapman\"},\"description\":\"Megan Chapman is the Director of Marketing &amp; Communications at medent. A former producer for NBC, TODAY, and MSNBC, she brings award-winning journalism experience to storytelling in healthcare technology, EHR software, and practice management. Megan has been with medent since 2018 and is passionate about helping clients simplify and understand EHR workflows so their practices can thrive.\",\"url\":\"https:\\\/\\\/medent.com\\\/connect\\\/author\\\/meganc\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Providers Can Learn From How Patients Bank, Shop and Order Dinner","description":"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/","og_locale":"en_US","og_type":"article","og_title":"What Providers Can Learn From How Patients Bank, Shop and Order Dinner","og_description":"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.","og_url":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/","og_site_name":"medent","article_published_time":"2026-09-28T22:00:00+00:00","og_image":[{"width":999,"height":794,"url":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png","type":"image\/png"}],"author":"Megan Chapman","twitter_card":"summary_large_image","twitter_misc":{"Written by":false,"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#article","isPartOf":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/"},"author":{"name":"Megan Chapman","@id":"https:\/\/medent.com\/connect\/#\/schema\/person\/1f7c7c969dd98a6b5aeeb355e0c408f0"},"headline":"The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner","datePublished":"2026-09-28T22:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/"},"wordCount":996,"publisher":{"@id":"https:\/\/medent.com\/connect\/#organization"},"image":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png","articleSection":["Partnership"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/","url":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/","name":"What Providers Can Learn From How Patients Bank, Shop and Order Dinner","isPartOf":{"@id":"https:\/\/medent.com\/connect\/#website"},"primaryImageOfPage":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#primaryimage"},"image":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png","datePublished":"2026-09-28T22:00:00+00:00","description":"Explore how healthcare providers can improve patient engagement by delivering the convenient, personalized experiences patients have come to expect.","breadcrumb":{"@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#primaryimage","url":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png","contentUrl":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/09\/RevSpring-Blog.png","width":999,"height":794},{"@type":"BreadcrumbList","@id":"https:\/\/medent.com\/connect\/2026\/09\/28\/power-of-patient-engagement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/medent.com\/connect\/"},{"@type":"ListItem","position":2,"name":"The Power of Patient Engagement: What Healthcare Providers Can Learn From How Patients Already Bank, Shop and Order Dinner"}]},{"@type":"WebSite","@id":"https:\/\/medent.com\/connect\/#website","url":"https:\/\/medent.com\/connect\/","name":"medent","description":"EHR, Practice Management, Patient Engagement Solution","publisher":{"@id":"https:\/\/medent.com\/connect\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/medent.com\/connect\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/medent.com\/connect\/#organization","name":"MEDENT EMR\/EHR","alternateName":"MEDENT","url":"https:\/\/medent.com\/connect\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/medent.com\/connect\/#\/schema\/logo\/image\/","url":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2020\/06\/login_banner.png","contentUrl":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2020\/06\/login_banner.png","width":440,"height":112,"caption":"MEDENT EMR\/EHR"},"image":{"@id":"https:\/\/medent.com\/connect\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/medent.com\/connect\/#\/schema\/person\/1f7c7c969dd98a6b5aeeb355e0c408f0","name":"Megan Chapman","pronouns":"She\/Her","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/cropped-Megan_Chapman-e1774364208116-96x96.png","url":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/cropped-Megan_Chapman-e1774364208116-96x96.png","contentUrl":"https:\/\/medent.com\/connect\/wp-content\/uploads\/2026\/03\/cropped-Megan_Chapman-e1774364208116-96x96.png","caption":"Megan Chapman"},"description":"Megan Chapman is the Director of Marketing &amp; Communications at medent. A former producer for NBC, TODAY, and MSNBC, she brings award-winning journalism experience to storytelling in healthcare technology, EHR software, and practice management. Megan has been with medent since 2018 and is passionate about helping clients simplify and understand EHR workflows so their practices can thrive.","url":"https:\/\/medent.com\/connect\/author\/meganc\/"}]}},"_links":{"self":[{"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/posts\/13596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/comments?post=13596"}],"version-history":[{"count":16,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/posts\/13596\/revisions"}],"predecessor-version":[{"id":13616,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/posts\/13596\/revisions\/13616"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/media\/13597"}],"wp:attachment":[{"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/media?parent=13596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/categories?post=13596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medent.com\/connect\/wp-json\/wp\/v2\/tags?post=13596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}