URGENT: RPA Planned Incremental Release

On September 21, 2022, MEDENT received the below release from Change Healthcare regarding a menu change with Revenue Performance Advisor. This change will impact all of our RPA clients and is set to take effect Thursday, September 22, 2022, between 6 and 9 p.m. PST. Click here to view the PDF. Should you have any

Security Memo from MEDENT Support

The security threat to network and data is at unprecedented levels with direct hostile attacks and ransomware. MEDENT recently discovered a medical office was running expired workstations with end of life operating systems, which prompted us to send this communication. For the sake of mutual interest in security and business continuity, please review the general list

Surescripts to reject prescriptions with invalid Quantity Form

On September 1, 2022, Surescripts will reject any prescription that has an invalid Quantity Form or Quantity Qualifier. “15 ML” is a valid Quantity Form whereas “1 Bottle” or “1 Box” are not. If Surescripts returns an error due to an invalid Quantity Form, the quantity in the prescription will need to be updated to