Well iQ's Prove It program delivers massive value for FREE
Over the last year, you may have seen a webinar or email referencing Well iQ. By completely automating patient feedback, the Well iQ patient feedback platform has been delivering unprecedented value and incredible results to each, and every, MEDENT client.
- Well iQ has significantly increased our clients number of five star Google Reviews by an average of over 500%
- Well iQ has empowered patients to improve their experience and share it with others.
- Well iQ has empowered clients to embrace value- based care and the many reimbursements that come with it.
- Well iQ has empowered clients to recognize & reward the impact staff has on the patient experience, and in the process, drive accountability.
Real- time patient engagement throughout every touchpoint on the patient journey, as well as a tremendous impact on Public Review Site ratings, have been the cornerstones of our clients’ success. With our Prove It program, we are removing all barriers for clients looking to innovate and improve public ratings, patient experience, staff engagement, and profits for their practice.
The Prove It program is a risk-free way to enjoy the benefits of our platform. Here is how it works:
- You sign a 1- year licensing agreement with Well iQ by June 21st, 2022.
- We launch your Well iQ platform by July 15th, 2022.
- You pay nothing for the first 4 months of use and can cancel at any time
- At the end of 4 months, if your Google Ratings & Reviews have improved and the practice has benefitted from real time patient feedback, then you can decide to proceed with our product licensing cost
- You will then have the option to pay the annual licensing fee or opt into a monthly billing charge. Pricing is based on $25 per Provider, per month (certain minimums apply).
Based on our success, we are so confident in the value we provide our clients, that we are giving you a third of the year to decide! The integration is completely free for MEDENT clients and the setup process is simple- taking only 2 weeks. Here’s a look under the hood of our solution.
The surveys provide you with patient feedback on organizational, departmental and staff level performance by following each touchpoint of the patient’s journey. The administrative dashboard provides extensive monitoring and reporting capabilities- as well as real- time service recovery opportunities. In addition to encouraging patients to leave public reviews after completing the survey, we also provide the practice tools to help manage and respond to those reviews, which is an important step in reputation management. The Well iQ solution helps you drive profits for your practice by:
- Improving patient satisfaction
- Increasing your Google ratings
- Maximizing programmatic reimbursements (MIPS, PCMH, etc.
- Driving employee retention
The onboarding process is quite simple and facilitates the adding of staff, departments, and locations. We then use your MEDENT details to determine what surveys get launched at each location, as well as when and how often surveys get launched. Surveys are sent automatically, and all survey data is captured in the Well iQ administrative dashboard. Finally, all final survey scores can be put back into the MEDENT patient record if the practice elects to do so, which enables you to better anticipate the needs and expectations of all patients.
Check out our Well iQ Patient Resources, which can be downloaded and distributed by your practice!
Results we have delivered for MEDENT practices:
- 25- 30% survey response rates
- >95% survey completion rates
- >15% survey to review rate
- 98% positive reviews
- Average patient satisfaction ratings of 4.8 out of 5
- >500% increase in overall and 5-star Google reviews
- Increased employee engagement by providing data used to recognize & reward performance- reducing the hard and soft costs of employee turnover
- Maximized MIPS points for Improvement Activities, toward a Medicare reimbursement bonus; PCMH- Quality compliant
We accomplish this by making the surveys simple and the data useful. Instead of typical surveys that use radio buttons and cascading questions, we use pictures and names, which make it easier for patients to remember who impacted their experience. We use behavioral endorsement badges, instead of questions, which patients use to provide feedback whether they are a pediatric patient or a senior patient. This reduces survey fatigue and ensures high completion rates. The entire survey process can be incentivized if you choose, and the entire experience is seamless and easy for the user.
Contact us at info@welliq.org for a demo and your spot in the Prove It program. Start delivering quantifiable results and enhanced patient experience with the Well iQ patient feedback solution now!
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