Urgent

Global GoTo (Jive) Connection Issue

Global GoTo (Jive) Connection Issue Around 11 a.m. EST, Tuesday, September 21, 2021, MEDENT became aware of a connection issue with GoToConnect. MEDENT utilizes GoToConnect for its support service, meaning the majority of our staff was unable to make calls to clients.  This was a global issue with GoTo, not specific to MEDENT. As of

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Features

MEDENT v23.5

This fall, MEDENT v23.5 is coming. Import Risk Assessment Insurance Enhancements Improved RPA Autopost Exception Report Multi-user Progress Note “Collaborative Editor” Community Chart Documents in Patient Chart No Dx Plan Packages New Session Button Procedures Enhanced Surgical Book Planner Pack Years Calculator MEDENT Mobile Hospital Rounds Sign Orders from Progress Notes New Flowsheets Modernized Data

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Guest Post

GUEST POST: Improving Prescribing with the Right Technology at the Right Time

Improving Prescribing with the Right Technology at the Right Time GUEST POST BY COVERMYMEDS Setting patients on the right medication access journey is often a team effort. While the prescriber is often diagnosing the patient’s condition and making the final medication selection, nurses are also key to prescribing. Other care team members contribute through patient demographic

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Urgent

Walmart Pharmacy Connectivity Issue

Walmart Pharmacy Connectivity Issue Wednesday, July 21, 2021 MEDENT is aware of a connectivity issue with Walmart Pharmacy, in which clients are unable to send scripts. This is affecting e-prescribing for all health systems and health technology vendors, not just MEDENT clients. Walmart and Surescripts engineers are also aware of the issue and are working

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Urgent

Change Healthcare Error: Resolved

RESOLVED! Change Healthcare Connectivity Issue MEDENT has received notice that the Change Healthcare connectivity issue was resolved as of 10:00 a.m. Wednesday, July 21, 2021. Earlier this morning, we became aware of an issue with Change Healthcare in which clients were unable to send claims or pull confirmation reports. This was only affecting Change Healthcare

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Guest Post

GUEST POST: Best Practices to Improve Vaccination Rates

Best Practices to Improve Vaccination Rates Guest post published by AccuVax National vaccine coverage has greatly improved over the last 50 years. The percentage of children born in 2017 who have not received any vaccinations stands at just 0.9%, while the 2019-2020 flu season saw the highest flu vaccine coverage ever recorded.  Despite higher vaccination coverage, the large number of

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Urgent

“PrintNightmare”

“PrintNightmare” 3 Possible Solutions to Zebra Label Printing Issue Zebra has issued a bulletin regarding the “PrintNightmare” issue, in which users are unable to print to Zebra label printers after installing Windows update KB5004945, KB5004760, or KB5003690. Microsoft is using its Known Issue Rollback feature to resolve the issue on affected PCs:  “Resolution: This issue is resolved using Known Issue

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