Users Love Us in EHR Software
Momentum Leader Summer 2024 in EHR Software
High Performer Summer 2024 in EHR Software

"Best EMR Ever"

Check out the testimonials below and see why MEDENT tops the charts in customer satisfaction.

Our happy customers

We’ve helped thousands of Healthcare providers

Don’t just take our word for it. Here’s what MEDENT clients have to say about our EHR/EMR system!

Superior EMR Program
Dr. John Avanzato | Auburn Gastroenterology
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I have been using [MEDENT] continuously now for more than 25 years. I have been on staff at multiple hospitals in the area and have become quite familiar with other EMR systems and still rate MEDENT the best. It is easy to learn and has a user-friendly interface which saves time and energy during a busy day.​
Best EMR Ever
Lynn M. | Southtowns Family Practice
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Our practice has had so much success with MEDENT. The ease of use and training new employees, the customer service is great! MEDENT is always up to date with all the changes that are constantly made in the Family Practice realm.​
MEDENT stays on the cutting edge of medical information software and provides great customer service​
Bonnie F. | Family Practice of Hudson Falls
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User access to the MEDENT manual is extremely helpful for do-it-yourself users who sometimes work around the clock. While MEDENT support is generally quite responsive, their online manual provides immediate customer support at any hour.​
LOVE MEDENT
Becky S. | Primary Care Health Partners
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[I love MEDENT's] flexibility, customization and support staff. It gives us a wider selection...when pulling documents into the note template.​
Easy to navigate
Julie R. | UBMD Orthopaedics & Sports Medicine
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I have been using MEDENT for over 20 years. I had very limited training when I started out, but I found this EMR very easy to navigate. We are just starting to use the pre-check-in feature and it is helping move our patients through the practice quicker.​
MEDENT is a responsive and intuitive EMR
Jeannine R. | Irongate Family Practice
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The most helpful thing with MEDENT is the availability of support and additional interfaces to support our practice.​
Easy system!
Sybil H. | Medical Billing Manager
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I started with iKnowMedGen2 system and switched to [MEDENT]. Such an easier system with quick learning tools and features. One of the best EMR systems next to Epic's system. I would most definitely recommend this system to users looking for an EMR system that is easy to navigate and quickly learned.​
MEDENT is great!
Kori F. | Mid-Market MEDENT User
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It is user friendly. Easy to navigate. Has so many options in order to make our job easier. Easier to maintain payments and patient visits than other programs I have used.​
Great EMR
Jennifer T. | Certified Pharmacy Technician
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The platform is easy to navigate and read. It's very straightforward and allows for an efficient and effective software experience as far as EMR goes. I've used it both as a medical professional to document and as a patient to track my own records and love it!​
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Case Studies

Review our case studies to see how MEDENT has helped various practices and other care providers.

Greater connectivity & customizationAnna M. Lamb, D.O., Physician and Founder | Lamb Family Practice
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With [MEDENT], I've been able to become more efficient...I'm able to spend more time talking with the patient. We've been able to manage office work flow better [and] it's easy to check whether staff follow-up is done in a timely manner. It's a very nice choice for a small practice like mine.
MEDENT helps with risk managementTammy Cleary | Office Manager | Lancaster Medical Group
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[MEDENT] has dramatically lessened physicians' time in the office and improved their quality of life...We've also put measures in the system to identify what needs to be completed during the visit. These serve as gentle reminders of measures needed for optimal patient care. It's easy to do with MEDENT.
More emphasis on goals of careThomas Lyon, M.D. | Physician and Co-Founder | Mt. Airy Family Practice
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With the MEDENT Patient Portal, it’s easier and less expensive to communicate with patients and remind them when they need chronic care or preventative care. The quality of patient care is definitely higher.
As simple as can beSean Boyle, M.D. | Physician and Founder | Trinity Family Medicine
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[MEDENT's Patient Portal] is bringing the patient into the mix. Now they can see their chart anywhere in the world. A great majority of those who signed up are using [the portal]. People love it.
Refined workflow and MEDENT analytics reduced costs and unnecessary radiation exposureJames Aram, M.D. | Physician | Brunswick Family Practice
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Patients citing lower back pain as their chief complaint were directed to view a video [decision aid] through MEDENT's Patient Portal before their appointment. This also allowed the patient to share information at home with caregivers or family and offered greater opportunity for the patient’s involvement in shared decision making with the provider.
MEDENT keeps all of the complexity straightBarbara Shanks | Office Manager | Valley Diagnostic Medical Center
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The physician is able to focus on their notes and what the patient needs rather than on which lab is approved for a particular lab test or which physician is approved in a given specialty by the patient's insurance carrier...There is much less running around, and workflow is more streamlined for both staff and physicians.
Improved patient care and communicationJane Dodds | Practice Administrator | Women Gynecology & Childbirth Associates
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Compared to our old system, management of accounts receivable, billing and appointment scheduling is better, [reporting] is easier for staff and providers, and we've improved patient care and communication.
Information needs to be input only once and is right at your fingertipsCoral Surgeon, M.D. | Physician & President | Women Gynecology & Childbirth Associates
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A battery of diagnostic procedures show as popups and make selection seamless for the physician. With a click, the selection downloads into my notes.
MEDENT is more efficientStephen J. Renzi, D.O., Physician and Founder | Stephen J. Renzi Family Practice
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MEDENT has enabled us to be more efficient, and it has made my life much easier. It has allowed me more free time with my family, and I'm able to see 10 to 12 more patients a day. It has also improved patient care...We are able to take action more quickly. I like the fact that I can even access MEDENT through my phone.
Provider-friendly software tailored to practice needsBrett Lawton | Chief Operating Officer | Jericho Road Community Health Center
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MEDENT's EMR has a great reputation for its provider-friendly ability to modify data and tailor the system to meet specific needs...MEDENT’s customer support team is always available, and they have taken the time to understand our business and design the reports required. We couldn't have become a Medical Home without MEDENT.
Empowered by customer feedbackBarry Lindenberg, M.D. | Founding Member of Cardiology Associates of Schenectady
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MEDENT has enabled us to become more efficient, reduce costs and improve patient safety and quality of care...They're strongly committed to strengthening the product based on customer input, and they work had to ensure MEDENT is on the cutting edge.
Streamlined, efficient communication with MEDENTDavid Page, M.D., Physician and Co-Founder | Family Care Medical Group
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A recent Direct Messaging transaction enabled my patient to avoid an unnecessary stress test and visit to the emergency room, and his surgery was able to proceed as planned...While Direct Messaging is better for physicians and staff, it is also better for patients in that frequently it avoids delays in patient care.
Data trends improve population healthMillion Hearts Case Study
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Southgate Medical Group recently reviewed data trends for its patient population and noticed its patients' blood pressure numbers were higher than other practices in the area. The practice administrator instituted some systems-level changes by training staff on new office blood pressure measurement protocols. Similarly, Northtowns Cardiology uses the MEDENT EHR system, and the care coordinator leverages the system's reminder capabilities to follow up with individual patients as necessary.
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