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“I don’t have to worry about staff forgetting to post a copay. I don’t have to chase down payments. I don’t have to worry about chronic collections.”

Michele Velez, Head Practice Administrator

Conestoga Eye Streamlines Collections and Reduces Errors with MEDENT and Global Payments

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Conestoga Eye, an ophthalmology and optometry practice with locations in Lancaster and Hershey, Pennsylvania, has used MEDENT for nearly two decades. In the last 18 months, they implemented Global Payments Integrated (GPI) to modernize and automate patient payments. The result: significant time savings, fewer billing errors and a 50% drop in patients sent to collections.
To streamline operations, Velez led the implementation of GPI across both practice locations. The Conestoga Eye team now uses nearly the full suite of GPI tools.

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