Master medent with expert insights
medent hosts free webinars for both existing and potential clients to help get the most out of our software.
Can't tune in live? No problem! We post all of our recordings below for future viewing.
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Meet Alice: Your AI Receptionist for Smarter Patient Access
What if every patient call was answered instantly?
We recently hosted a webinar with Quadrant Health to introduce Alice, an AI-powered receptionist that helps your practice manage inbound calls, assist patients and reduce front desk workload—without changing your existing workflows.
👉 Click here to see how Alice handles common requests, hear what patients experience and explore how it integrates with medent.
Previous Webinar Recordings:
- ECS Series #1: Waystar Clearinghouse (57:35) (03/24/2026)
- ECS Series #2: Etactics Clearinghouse (37:45) (04/08/2026)
- ECS Series #3: Revenue Performance Advisor (RPA) (49:26) (04/15/2026)
- MIPS Lunch & Learn with Patient360 (56:48) (04/21/2026)
- What’s new with medent? (57:24) (04/22/2026)
- Meet Alice, medent’s AI Receptionist (55:34) (05/06/2026)
- MEDENT’s Daily Billing Summary & Patient Estimates (59:33)
- Better Billing Series: Daily Billing Summary Setup & Allocate Payments (56:01)
- Better Billing Series: Ledger Card Workflow & Resubmit/Transfer Claims (50:07)
- Better Billing Series: Eligibility Review (1:03:55)
- Better Billing Series: Active CPT Codes & Bill As/Credentialing (39:24)
- Better Booking: How to Build Schedules in MEDENT (50:16)
- Better Billing Series: Patient Statements (46:17)
- Tele-tips: A MEDENT Video Visits walkthrough (1:00:19)
- MEDENT’s Patient Pre-Check-In & Virtual Waiting Room (58:44)
- MEDENT’s Online Scheduling (1:00:45)
- MEDENT’s Advanced Drug & ePrescribing (50:11)
- MEDENT’s Message Central (1:00:57)
- MEDENT’s Diagnosis Selection (55:15)
- MEDENT’s Chart Central (1:02:32)
- MEDENT’s Remote Patient Monitoring (44:37)
- Are you ready for flu season? (25:04)
Accuvax:
Aledade:
Carisk Partners:
CoverMyMeds:
Etactics:
HIPAA One:
- Do I need to be HIPAA-complaint? (1:00:38)
- HIPAA Compliance: Simple ways to protect your practice (57:45)
N-Krypt:
Patient360:
- MIPS reporting 2020 (1:02:09)
- Reporting MIPS with medent & Patient360 Integration (1:02:50).
- MIPS Reporting Updates for 2020 (1:06:35)
- MIPS Made Simple in 2021: Understanding the Beauty of Automation (59:08)
- Lunch & Learn: MIPS Review 2022 (1:00:19)
- Lunch & Learn: MIPS Review 2023 (59:13)
- Prep for MIPS 2024 with medent & Patient360! Part One (1:01:40)
- Prep for MIPS 2024 with medent & Patient360! Part Two/Quality Measures Workshop (1:04:55)
- Preparing for 2025: Key Takeaways from CMS’ Final Rule (59:15)
- Lunch & Learn with Patient360: MIPS 2025 Reporting (58:25)
- Lunch & Learn with Patient360: MIPS 2026 (56:48)
Optum:
- Optimizing your Revenue Cycle from Patient Check-in to Payment Posting with Revenue Performance Advisor (56:24)
- ECS Series #3: Revenue Performance Advisor (RPA) (49:26)
PracticeBeat:
Quadrant Health:
RevSpring:
VaxCare:
VisualDx:
Waystar:
- Waystar 101: A Live Look at medent’s New Clearinghouse Option! (54:19)
- Transforming Your Claims Workflows with medent & Waystar (52:44)
- Unlocking the Power of medent + Waystar: Eligibility, Claims and Remittances (58:05)
- ECS Series #1: Waystar Clearinghouse (57:35)
Well iQ:
- Patient Feedback with medent and Well iQ (43:38)
- Improving the patient experience (21:04)
- Control your practice’s marketing strategy (22:23)
- Building upon organizational culture (20:21)
- Improve Public Reviews by Automating Patient Feedback (57:42)
- Prove It Program with Well iQ (56:21)
- Focused on Feedback: How medent clients use Well iQ’s patient engagement platform to increase profitability (42:59)
- What’s New With MEDENT? Part One – July 2022 (1:00:25)
- What’s New With MEDENT? Part Two – July 2022 (54:52)
- What’s New with MEDENT? – January 2023 (1:01:13)
- What’s New with MEDENT? – April 2023 (46:53)
- What’s New with MEDENT? – July 2023 (1:00:20)
- What’s New Webinar: October 2023 (58:05)
- What’s New Webinar: January 2024 (50:02)
- What’s New Webinar: April 2024 (1:15:52)
- What’s New Webinar: July 2024 (56:58)
- What’s New Webinar: October 2024 (53:59)
- What’s New Webinar: January 2025 (57:25)
- What’s New Webinar: April 2025 (47:16)
- What’s New Webinar: July 2025 (52:46)
- What’s New Webinar: October 2025 (47:26)
- What’s New Webinar: January 2026 (52:40)
- What’s New Webinar: April 2026 (57:24)
Handouts
View and download the materials from our most recent webinars reviewing our EHR, Practice Management, Patient Engagement system!
Just click the chevron >> and select whether you’d like to Open, Print or Download the PDF.
Note: These handouts have been compressed to meet file size limits, so some images may appear slightly blurry.