Watch & Learn

Clients can access medent’s Video Tutorial Hub to see step-by-step instructions and discover best practices across various areas of the system.

General Information

Learn about the login process, main menu, troubleshooting and more with this general overview of medent’s system.

Implementation

See videos related to medent’s basic setup, such as the ability to add new users, locations and ACO networks.

Troubleshooting

Learn how to run a program that tracks and shares errors with medent Support.

Artificial Intelligence

See tutorials on medent’s Ambient Listening, powered by Suki, including setup and enhanced workflow suggestions for ambient listening.

Documentation

See tutorials on medent’s documentation features, including ambient listening, dictation, template training and collaborative editor.

Interoperability

Learn how to manage patient data using medent’s Community Chart, Direct Messaging and more.

Patient Portal

Learn about medent’s Patient Portal where patients can access and update information, schedule appointments and more.

Scheduling

Learn more about our online scheduling and appointment reminder options.

Check-In Features

See tutorials on medent’s various check-in features, including Patient Pre-Check-In, Self Check-In Kiosk and our Electronic Forms Tablet software.

Chart Central

Learn about medent’s central screen that allows users to access all key areas of the system.

Video Visits

Learn about medent’s telehealth options and explore our Video Visits features.

medent Mobile

See our videos on medent Mobile, a web-based application that lets users access some areas of medent while on the go.

Risk Assessment

Learn about medent’s Risk Assessment features, such as the ability to flag patients as ACO members and various utilities to import risk assessment information.

Diagnosis Selection

See videos related to medent’s Dx Selection and Problem List areas, such as HCC Code Highlighting and our Burden of Illness/Member Information Profile program.

Orders, Labs & Diagnostic Imaging

Learn more about medent’s interfaces for orders, labs and diagnostic imaging.

Prescriptions

Find videos related to Prescribing, from medication selection searches and pharmacy lookup to eRx, ePA and EPCS.

Billing & Posting

See videos on Practice Management, including appointment maintenance, billing and patient payment options.

Reports & Data Export

Learn about medent’s Disease Management and Health Maintenance (DM/HM) formulas, clinical dashboard and more.