This blog post repurposes and summarizes key points from an article by Fred Pennic, originally published by HIT Consultant. The original article can be found here.
Healthcare leaders are no longer asking whether ambient AI works, but whether it pays off. A new KLAS Research validation report cuts through the hype with hard data and a resounding “Yes.”
Based on results from three major health systems, the report shows that Suki, the platform that powers medent’s Ambient Listening, reduces clinician cognitive load while delivering measurable revenue recovery
*These metrics are based on data across FMOL Health, McLead Health and Rush University System for Health.
Achieved a 26.8% reduction in time spent on notes, saving providers roughly 3.6 hours per month. In addition, 89% of their providers now spend less than five minutes per note.
Reported a 21% reduction in time spent in notes and a 43% decrease in notes left open for more than seven days.
Saw a 5.5% increase in same-day chart closure, a critical metric for billing cycles and care continuity.
Ambient AI has progressed from pilot programs to everyday operations, helping ease physician burnout while strengthening financial performance.
The KLAS Research Report “Suki ROI Validations 2026” was independently investigated and published.
