Jocelyn Jackson, Family Health Medical Services
Healthcare today is more connected than ever—or at least, it should be. Patients move between primary care, specialists, labs and hospitals, and their records need to move with them. Yet, despite the fact that nearly 96% of hospitals and 78% of office-based physicians use certified EHRs, interoperability remains a challenge. In fact, 69% of independent providers report experiencing interoperability issues on a regular basis.
That’s where MEDENT’s Community Chart comes in—available at NO COST to all MEDENT users.
On the surface, progress looks strong. In 2023, 70% of U.S. hospitals exchanged patient health information across all four major domains of interoperability (send, receive, find and integrate). But for many providers, the data that comes through is messy or incomplete.
47% of clinicians say they can’t quickly find external patient data when they need it.
47% also report sifting through duplicates.
Interoperability ranks among the lowest-rated EHR usability features.
The result? Frustration, inefficiency and, in some cases, patient safety risks. Studies estimate stronger interoperability and adoption of health IT could save the U.S. system over $81 billion annually while reducing adverse events.
Community Chart closes those gaps by integrating seamlessly with networks like Carequality, Surescripts and (soon) ConmmonWell. It doesn’t just bring data in—it makes that data usable, accurate and secure.
🔑 Key features include:
LOINC matching when importing documents: Whether it’s a lab, diagnostic study or clinical summary, Community Chart matches items to the correct code. If the share is a scan, it goes into documents, and users can adjust the I-code after importing if needed.
Privacy options: Practices can auto-set privacy blocks using a DM/HM autorun report—for example, automatically excluding minors or patients with sensitive diagnoses.
Smart workflows: Community Chart organizes outside information into the right sections of the chart, saving providers from duplicate data headaches and ensuring records are easy to review.
No extra cost: All MEDENT users have access to Community Chart without paying anything extra!
Practices across the country are already seeing the benefits of Community Chart:
“We love Community Chart! We have been using it for a couple years now.”
"We are using [Community Chart] and it is helpful to pull in diagnostic studies and labs."
"We do have Community Chart, and it is great for a handful of practices that share lots of info."
"We use [Community Chart] for insurance verification if we are having issues with it pulling in, for pulling labs that patients have not provided and reviewing diagnosis codes to use for prior authorizations."
Interoperability isn’t just about meeting a standard—it’s about making sure providers have the right information at the right time. With features like LOINC matching, customizable privacy controls and seamless integration, MEDENT’s Community Chart helps practices move beyond the frustrations of incomplete records and into a world of connected, patient-centered care.
💡 So, think about it: If nearly everyone already uses an EHR, why should interoperability still hold us back?
