Request a Demo

Troubleshooting

See some basic troubleshooting videos on how to track and share errors with medent Support.

Click an image below to watch the corresponding video.

Secure MedTrace Installation with medent
This video shows how to install Secure MedTrace, a troubleshooting program used to track and report errors in medent.

Length: 2 min 31 seconds | Updated February 2025

Running Secure MedTrace with medent
This video demonstrates how to run Secure MedTrace on a PC to help track and share errors with medent Support.

Length: 1 min 31 seconds | Updated February 2025

How to Search the medent Manual
This video demonstrates how to search the medent Manual.

Length: 2 min 8 seconds | Updated March 2026