Automated Appointment Reminders and more...
RevSpring and MEDENT have partnered to provide you solutions to inform, educate and enhance patient journeys, and decrease the administrative burden of patient engagement — with the results displayed directly within MEDENT’s Chart Central.
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RevSpring’s automated appointment reminder software integrates with MEDENT to send interactive communication that engages patients from the start.
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Intelligent appointment reminders alone can help practices minimize missed appointments, provide valuable pre-appointment information, and reduce no-shows to increase revenue and efficiency. Post-appointment patient surveys connect the dots to make sure patients are satisfied.
Combined with our other patient engagement tools, appointment reminders have helped ambulatory practices improve response rates by 80% or more.
Integrated with MEDENT!
- Engage patients when they’re due for appointments, remind them of preventative care schedules, or create targeted messaging for chronic conditions
- Send on-demand mass messaging to patients in the event of weather-related closures or other alerts
- Securely and accurately automate lab results delivery
- Solicit patient feedback through specialty-specific patient surveys and use this insight to benchmark and improve best practices
- Automated vaccine messages to notify patients of vaccine availability or remind of vaccine appointments
Automated Payment Solutions
RevSpring also provides a self-service interactive voice response (IVR) solution that allows patients to pay by phone or text message when it’s convenient for them — 24 hours a day, 7 days a week.
With IVR Advantage, you can offload basic transactions from your customer support representatives (CSRs) and accept payments after hours, around the clock. These payments are integrated with Easy Pay Solutions and will be registered in MEDENT automatically.
Access to professional voice talent
24/7 access to account balance & payment history
Multiple-account payments on a single call
Utilizes existing stored card or saves new card
HITRUST CSF Certified, PCI-compliant
See the results from another MEDENT office using Talksoft appointment reminders and patient surveys in this Case Study.