Reduce No-Shows
Intelligent appointment reminders can minimize missed appointments, provide valuable pre-appointment information and reduce no-shows to increase revenue and efficiency.
Use RevSpring’s Talksoft® Messaging Suite to inform, educate and enhance patient journeys — with results displayed directly within medent’s Chart Central.
From first touchpoint to final payment...
Intelligent appointment reminders can minimize missed appointments, provide valuable pre-appointment information and reduce no-shows to increase revenue and efficiency.
A personalized approach that guides each person to the right path across every channel improves completion rates, reduces the manual follow-up that burdens provider teams and delivers consistent payment outcomes.
Post-appointment specialty-specific patient surveys connect the dots to make sure patients are satisfied. Use this insight to benchmark and improve best practices.
Here's what organizations are achieving with RevSpring:
medent interfaces with Talksoft® to provide several features.
RevSpring’s automated appointment reminder feature RemindMe™ integrates with medent to send reminders via phone, text and email. Patients can confirm, cancel or request reschedules.
Automated medical billing notifications alert patients when a balance is due. Use omnichannel communications to accelerate patient payments and reduce outstanding accounts receivable.
Users can display a phone icon in Chart Central that will change color based on the appointment reminder status. For example, green indicates the appointment was confirmed.
medent and Talksoft® are fully integrated to make lab, order and diagnostic imaging result notifications to save time and increase overall office efficiency. Outreach attempts can be made via call, text and/or email.
RevSpring also provides a self-service interactive voice response (IVR) solution that allows patients to pay by phone or text message when it’s convenient for them — 24 hours a day, 7 days a week.
See the results from another medent office using Talksoft appointment reminders and patient surveys in this Case Study.