AI and ambient listening are currently some of the biggest buzz words in the healthcare industry, and for good reason. In healthcare settings, ambient listening can be used to capture doctor-patient interactions, transcribing them into structured clinical notes without manual intervention. This means considerably less time on documentation and more time with what matters most: the patient.
That’s why MEDENT has partnered with Suki, an AI-powered voice assistant designed specifically for healthcare professionals to streamline administrative tasks, particularly clinical documentation.
What’s the Difference?
Dictation
- Manually activated, user-initiated
- Transcribes specific, structured information that is spoken directly and clearly
- Requires user engagement that interrupts workflow
- Focused accuracy that requires clear user input
- Requires explicit commands
- Lower privacy concerns as the user controls when to record
Ambient Listening
- Passive, always-on background listening
- Captures natural conversations in real time and adapts to different speech patterns or tones
- No user or workflow interruption
- Contextual accuracy that uses Natural Language Processing (NLP) to interpret conversations
- Listens for cues to automatically generate notes, alerts or actions without explicit commands
- Must manage privacy carefully
Why Suki?
MEDENT has partnered with Suki to power our ambient documentation.
Clinical documentation automation.
Suki ambiently listens to patient-clinician conversations and automatically generates a note. Suki also pulls the patient's name and demographic info from MEDENT.
Smart suggestions.
Suki will generate suggested diagnoses. Providers can accept, reject or edit generated diagnoses and chart content prior to sending the note to MEDENT.
HIPAA compliant.
Suki uses industry-leading security tools to protect customers. All data is encrypted in-transit and at-rest, and run-time analysis is conducted to detect anomalies or suspicious software behavior.
No copy/paste.
Completed notes are sent back to MEDENT, where the relevant sections are updated.
MEDENT MINUTES
MEDENT's AI Integration Journey with Suki
Hear from Suki Vice President of Partnerships Heather Miller and MEDENT Project Manager Matt DelFavero on our new integration and how MEDENT clients can benefit from using this enterprise-grade ambient AI assistant.
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