Flu season is already in full swing, which means your practice is likely already identifying patients, administering vaccines, documenting immunizations and managing outreach.
But is your flu season workflow working as efficiently as it could be?
Now is a good time to check your setup, fine-tune your process and make sure you’re taking advantage of the tools available in medent. From identifying patients who are still due for their flu shot to coding correctly, troubleshooting common issues and following up with patients, a few workflow checks can help keep your team on track throughout the season.
Use these four steps to make sure your flu season workflow is set up for success.
Every August 1st, medent’s Due for Imm Influenza This Season structured DM/HM report updates for the new flu season. It automatically finds patients 6 months and older who have not received or refused an influenza shot during the current season.
Early identification allows you to act before the season peaks, reducing missed opportunities.
Pro Tip:
Run the DM/HM report regularly throughout flu season to keep your outreach list fresh and accurate.
Accurate coding ensures your flu shots are properly documented and billed, which means you get paid promptly and can track compliance rates accurately.
In medent, you’ll want to:
1. Reactivate Your CPT Code
2. Add Related Admin Codes
3. Link Codes to the Proper Series
4. Set Your NDC Codes
5. Set Your Lot Numbers
Overwhelmed? We’ve got step-by-step instructions to help you.
Resource: Flu Season – How to Code
Even with proper setup, issues can arise. We’ve got guides to help you address common problems like:
Resource: Flu Troubleshooting Guide
Tracking who has and hasn’t gotten a flu shot is essential for internal quality metrics, but it’s also an opportunity for outreach.
Remember that structured DM/HM report? You can use it to generate DM/Broadcast Reminders for patients who are due for their flu vaccine.
Here’s how the interface works:
1. Enable DM Reminders & Choose Your Channels. The interface allows you to send a call, text, email, or any combination therein to each patient on the report. When the report is run, the reminders will send automatically based on the patient’s most preferred preference in their HIPAA.
2. Schedule & Customize. Pick when these reminders should go out and tailor the message for each channel. You can also create exceptions to exclude certain patients from receiving reminders.
3. Run the DM/HM Report with Directlink. Once you’ve set up the interface, running the report will automatically create a todo/triage for each patient while generating a broadcast message for any patient that does not meet an exception reason.
Flu season success isn’t about luck, it’s about having the right systems in place.
With medent’s DM/HM reporting, coding support, tracking tools and Directlink broadcast reminders, you can increase vaccination rates, improve patient health outcomes and reduce seasonal workload stress.
