Put your patient feedback on autopilot. All medent clients enjoy a free 30-day trial of our bi-directional integration.
Well iQ empowers patients to share their stories,
and providers and staff to improve delivery of care.
Well iQ makes it easy for patients to provide feedback on their experiences and for healthcare organizations to report on it.
Well iQ makes online healthcare reputation management part of the patient feedback process.
Well iQ captures feedback on staff performance, which can lead to increased employee morale, accountability, and retention.
Our seamless bi-directional HL7 integration automates the
process of requesting feedback from patients using Well iQ.
Well iQ helps configure which appointments trigger surveys. We work with you to identify the frequency at which digital feedback requests are sent and the behaviors on which you are looking to receive feedback.
Each survey identifies the staff encountered along the patient journey and requests specific behavioral feedback on those staffers.
Our digital surveys have the option for patients to give feedback on public websites such as Google, Facebook, Yelp! and HealthGrades.
Well iQ has created a collection of reports that allow you to take action on the data brought in through our surveys. Plus, our bi-directional integration allows for the high level details of patient surveys to be put back into their patient record.
Well iQ will handle all setup for your organization and automate the patient feedback process.
